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Created 16 May 2025 • Updated 16 May 2025

Order States

Orders in Acquire go through various order stages depending on where they are within the order journey, this topic shows describes the order state information.

Order Status Topics

Order State Information

Navigate to Orders Search

When viewing orders from the order search screen the status is displayed in the State column

Additionally filters can be applied by clicking the Show / Hide Filters option and selected a order state.

Status Colour Description
New   This is an order which has been sent for approval
New - Awaiting Approval   This is an order within the basket, not yet placed
Placed   The order which has been created and placed with the supplier
Opened   This shows acknowledgement of your order from the supplier
Dispatched   The order has been picked, packed and is on its way to you where you will need to fully or partially accept this
Accepted   This order has been fully or partially accepted at site
Invoiced - with Warning   A discrepancy between placed, dispatched, accepted and charged
Invoiced   Everything matches and payment can be made
Cancelled   Order has been cancelled